Privacy Policy

Effective Date: 09/17/2025
Last Updated: 09/17/2025

Ross International, Inc. (“Ross International,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, communicate with us, or do business with our company.

This Privacy Policy explains how we collect, use, share, and protect your information. By accessing our website or using our services, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information:

A. Information You Provide to Us

  • Contact details (name, company, phone number, email address)

  • Equipment lists or inventory submissions

  • Shipping addresses and logistical details

  • Payment and invoicing details

  • Communications with our team

B. Information Collected Automatically

  • IP address and device information

  • Browser type and version

  • Pages visited on our site

  • Time and date of visit

  • Referring website (if any)

We use cookies and similar technologies to improve user experience and analyze site performance. You can manage cookie preferences in your browser settings.

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and requests

  • Generate buyback quotes and proposals

  • Arrange equipment pickups and deliveries

  • Provide customer service and technical support

  • Maintain internal records and inventory tracking

  • Process payments and invoices

  • Comply with legal, regulatory, or contractual obligations

  • Improve website functionality and marketing efforts

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your data with:

  • Logistics and Freight Partners: To facilitate transportation and deliveries

  • Vetted Vendors and Subcontractors: For warehousing, refurbishment, or recycling services

  • Payment Processors: For secure financial transactions

  • Government Agencies or Legal Entities: When required by law or to protect our rights

All third parties are contractually required to maintain data confidentiality and security.

4. Data Security

We implement industry-standard safeguards to protect your personal and business information from unauthorized access, use, or disclosure. This includes:

  • Secure servers and encrypted communication

  • Access-controlled systems

  • Regular audits and compliance reviews

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain information only as long as necessary to fulfill the purposes outlined in this policy or as required by law, including for:

  • Tax and audit purposes

  • Regulatory compliance

  • Warranty or service claims

6. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access or correct your personal data

  • Request deletion of your information

  • Opt out of communications or marketing emails

  • Request a copy of the data we hold about you

To make a request, contact us

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Updates to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us